Lessons can be requested via WhatsApp (+65 9794 9100), email, or the contact form on the website.
All lessons are scheduled in advance and are subject to availability. Regular weekly students are given priority when securing fixed time slots.
A lesson slot is only confirmed upon written confirmation and receipt of payment. Booking requests alone do not guarantee a lesson.
Each private session lasts 55 minutes.
Please log in using the provided Google Meet link at least 5 minutes before the scheduled start time and wait to be admitted.
Lessons begin and end on time. Late arrivals will not result in an extension of the lesson.
Students are expected to attend lessons in a quiet, distraction-free environment to ensure full focus.
All lesson materials, worksheets, and exercises will be provided in advance where applicable.
Homework, exercises, or assignments must be submitted at least 24 hours before the scheduled lesson.
Typed work may be submitted in document or text format. Handwritten work must be submitted as clear photographs or scanned copies.
Students are responsible for ensuring that all required materials are prepared and accessible (either printed or digital) at the start of each lesson.
Lessons are offered as single sessions or in 4-lesson packages.
Single lessons are valid only for the scheduled session and must be used at the agreed date and time.
4-lesson packages are valid for 30 days from the date of purchase and are to be used within the agreed weekly time slot, unless a rescheduled lesson has been arranged in advance.
Unused lessons are non-transferable, non-refundable, and cannot be carried forward beyond the validity period.
Lessons may be rescheduled with at least 24 hours’ notice.
A maximum of one rescheduled lesson is permitted per 8 lessons. Rescheduled lessons must be completed within the original package validity period and cannot be carried forward.
Cancellations made within 24 hours of the scheduled lesson will be charged in full. Exceptions are at the teacher’s discretion and limited to genuine emergencies.
Missed lessons or no-shows without prior notice will be forfeited and are non-refundable and non-reschedulable.
Single lessons (one-time bookings) cannot be rescheduled and are non-refundable once confirmed.
If the teacher needs to cancel a lesson, it will be rescheduled at a mutually agreed time.
Payment must be made in advance to confirm and secure a lesson slot.
Lessons operate on a recurring 4-week billing cycle. Invoices are issued 7 days before the start of each cycle, and payment must be received at least 48 hours before the first scheduled lesson. If payment is not received by this time, the lesson slot may be released.
For students based in Singapore, accepted payment methods include bank transfer, PayNow, or PayLah.
For international students, accepted payment methods include Wise, Revolut, or PayPal.
All lesson fees are charged in SGD. International students are responsible for any currency conversion fees, and all transaction or platform fees must be covered by the student. The full invoiced amount must be received.
Payment details will be provided upon confirmation.
All payments are non-refundable.
If a lesson is cancelled by the teacher, it will be rescheduled at a mutually agreed time.
Single (one-time) lessons require full payment at the time of booking and are subject to availability. These lessons do not reserve or guarantee an ongoing weekly time slot.
A complimentary 15-minute video consultation is available for new students to discuss their goals, current level, and course suitability.
The consultation is limited to 15 minutes and is intended for initial discussion only. This session is optional but recommended prior to booking the first lesson.
Students are responsible for ensuring a stable internet connection, a working camera and microphone, and access to all required materials.
All lessons are conducted via live video calls on Google Meet. A meeting link will be provided prior to the scheduled lesson.
All lesson materials are provided in digital format.
Technical issues on the student’s side do not qualify for rescheduling or refunds.
Lessons may be recorded by the student for personal use only, with prior permission from the teacher.
Students may not distribute, publish, or share lesson recordings with third parties.
Any recordings, materials, or personal information (including student results) will not be shared publicly without prior written consent.
Testimonials, photos, or videos may be used for website or promotional purposes only with the student’s permission.
Students are expected to actively participate in lessons, complete assigned work, and review previous material to support consistent progress.
Students are also expected to conduct themselves respectfully and professionally during all lessons.
The teacher reserves the right to modify or update these Terms & Conditions at any time.
Students will be informed of any material changes. Continued participation in lessons constitutes acceptance of the updated Terms & Conditions.
The teacher provides guidance, support, and instruction based on professional experience and expertise. However, no guarantees are made regarding examination results or outcomes.
Student progress and success depend on individual effort, preparation, and engagement.
The teacher is not liable for any failure or delay in providing lessons due to circumstances beyond reasonable control, including but not limited to illness, technical disruptions, or other unforeseen events.
In such cases, lessons will be rescheduled where possible.